Return Policy
At La Cocina Seasonings LLC, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Time Frame: You have 30 calendar days to return an item from the date you received it.
Proof of Purchase: Please provide a receipt or proof of purchase to complete your return.
Refunds
Processing: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
Approval: If your return is approved, we will initiate a refund to your original method of payment.
Time Frame: You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
Responsibility: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Damaged Items: If you receive a refund, the cost of return shipping will be deducted from your refund if the item was damaged due to shipping.
Exchanges
Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [Your Email Address] and send your item to: [Your Physical Address].
Contact Us
If you have any questions on how to return your item to us, contact us at [Your Email Address] or [Your Phone Number].